PRIVACY POLICY

 

Last Updated: April 8, 2026

 

Armor Estimating LLC ("Armor Estimating," "we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.armorestimating.com (the "Site") or engage our services.

 

 

1. INFORMATION WE COLLECT

 

Information You Provide to Us

 

We may collect the following information when you engage our services, submit a form, use our chat widget, or communicate with us:

 

- Full name and business name

- Email address

- Phone number (including mobile number for SMS communications)

- Mailing address and property address(es) related to claims

- Insurance carrier and policy information relevant to your claim

- Scope of loss documentation, photographs, and project details

- Payment and billing information

- Any other information you voluntarily provide in the course of our business relationship

 

Information Collected Automatically

 

When you visit our Site, we may automatically collect certain information, including:

 

- IP address and browser type

- Device information and operating system

- Pages visited, time spent on pages, and referring URLs

- Cookies and similar tracking technologies (see Section 6 below)

 

 

2. HOW WE USE YOUR INFORMATION

 

We use the information we collect to:

 

- Prepare and deliver property damage estimates and supplement documentation

- Submit claims and supplements to insurance carriers on your behalf

- Communicate with you about your claim status, including via email, phone, and SMS text messaging

- Follow up with insurance carriers regarding adjuster responses and claim progress

- Process payments and manage your account

- Respond to your inquiries and provide customer support

- Improve our Site, services, and client experience

- Comply with legal obligations and protect our rights

 

 

3. SMS AND TEXT MESSAGING

 

If you provide your mobile phone number, you may receive SMS text messages from Armor Estimating related to your claim or service engagement. These messages may include:

 

- Claim status updates and notifications

- Requests for documentation or additional information

- Follow-up messages and appointment coordination

- Responses to your inquiries

 

Message frequency varies based on your active claims and service interactions. Message and data rates may apply.

 

Opt-out: You may opt out of SMS messages at any time by replying STOP to any text message from Armor Estimating. After opting out, you will receive a confirmation message and will no longer receive SMS communications from us. You may opt back in at any time by contacting us.

 

Help: Reply HELP to any text message for assistance, or contact us at info@armorestimating.com.

 

We do not use SMS messaging for marketing or promotional purposes. All text messages are service-related and directly tied to your claim or engagement with Armor Estimating.

 

 

4. HOW WE SHARE YOUR INFORMATION

 

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

 

- Insurance carriers: We submit claim documentation and estimates to insurance carriers as part of our service to you. This is a core function of our business and is done with your authorization.

 

- Service providers: We may use third-party tools and platforms (such as our CRM, email, and SMS providers) to deliver our services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

 

- Legal requirements: We may disclose your information if required by law, subpoena, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

 

- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

 

 

5. DATA SECURITY

 

We take reasonable administrative, technical, and physical measures to protect the personal information we collect and maintain. This includes using secure CRM platforms, encrypted communications where available, and limiting access to personal information to authorized personnel who need it to perform their job functions. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

 

6. COOKIES AND TRACKING TECHNOLOGIES

 

Our Site may use cookies and similar technologies to improve your browsing experience, analyze Site traffic, and understand how visitors interact with our Site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

 

 

7. THIRD-PARTY LINKS

 

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

 

8. DATA RETENTION

 

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Claim-related documentation may be retained for a period consistent with industry standards and applicable statute of limitations requirements.

 

 

9. YOUR RIGHTS

 

Depending on your location, you may have certain rights regarding your personal information, including:

 

- The right to access the personal information we hold about you

- The right to request correction of inaccurate information

- The right to request deletion of your personal information, subject to legal and contractual obligations

- The right to opt out of SMS communications (see Section 3)

 

To exercise any of these rights, please contact us using the information provided below.

 

 

10. CHILDREN'S PRIVACY

 

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.

 

 

11. CHANGES TO THIS PRIVACY POLICY

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Site or services after any changes constitutes your acceptance of the revised Privacy Policy.

 

 

12. CONTACT US

 

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Armor Estimating LLC

Katy, Texas

Email: info@armorestimating.com

Phone: 281-352-5225

Website: www.armorestimating.com